- Member or non-Member purchases may be sent to their desired location with a shipment fee corresponding to the volume of purchase. The shipment fee will be paid together with the product purchase.
- Product shipment within Metro Manila is within 2-3 working days in good weather condition.
- Product shipment in the rest of Luzon (outside Metro Manila) is within 3-5 working days in good weather condition.
- Product shipment through air freight in Visayas and Mindanao area is within 3-7 working days in good weather condition.
- The company has commissioned official logistics provider for product shipments and will not deal with other personally nominated courier service by customers.
- The company sets 5:00 PM as cut-off of all products for shipment from Monday to Friday only. All products for shipment until 5:00 PM is due for pick-up by courier on the following working day. No deliveries can be done on Saturdays, Sundays and Holidays.
- Consignees must check all items upon receipt and prior to receiving a document from courier. Consignees are given 24 hours to report any variances in delivery, otherwise any complaint after 24 hours will be waived.